The people protecting your tomorrow.
Ausura isn't just a logo or a policy document. We are a collective of everyday Australians—parents, community members, and professionals—who are deeply passionate about helping others navigate life's uncertainties.
Our DNA
We are problem solvers.
When you contact Ausura, you aren't talking to a script. You're talking to an empowered individual whose sole goal is to find a solution for you, quickly and fairly.
Customer-obsessed
Every decision we make is viewed through the lens of: "How does this help our customer?"
Locally grounded
We live in the communities we serve. We understand the specific challenges Australians face.
Meet our Leadership
Guided by experience and driven by purpose. Our executive team leads by example, fostering a culture of care and accountability.
David Harrison
Chief Executive Officer
Sarah Jenkins
Chief Customer Officer
Michael Chen
Head of Claims
Elena Rostova
Chief People Officer
A workplace where everyone belongs
We believe that the best way to serve a diverse nation is to have a team that reflects it. At Ausura, we foster an inclusive, supportive, and flexible environment where our people can bring their authentic selves to work every day.
Wellbeing First
Comprehensive mental and physical health programs for all employees.
Diversity & Inclusion
Committed to gender equality, Indigenous reconciliation, and LGBTQIA+ inclusion.
Flexible Working
Hybrid work models designed to balance career growth with family and life.
Defined by those we help
"When the floods hit our town, Ausura didn't just send a cheque. Their claims team was on the ground within 48 hours helping us secure temporary housing. They treated us like family, not just policyholders."
Mark T.
Small Business Owner, NSW"I've worked at Ausura for 10 years, and the commitment to doing the right thing hasn't wavered. It's a privilege to go to work knowing your job is simply to make someone's bad day a little bit better."
Laura H.
Senior Claims SpecialistWant to talk to us?
Whether you have a question about a policy, want to make a claim, or are interested in joining our team, we're here and ready to listen.